raves

Perhaps customer service is a bit more pervasive than I thought. My Sony Clie recently died and I replaced it with a Dell Axim. That's also a switch from Palm OS to Pocket PC 2003. I had a cool little game on the Clie, BOUNCIN' by Digital Smithy, that is also available for PPC. I emailed support at Digital Smithy asking if I could transfer my license from my old device to the new, different OS device. On the same day, I received a short and sweet response:

Hi Shannon,

Sure, you can transfer your license for BOUNCIN'.

Your new REG KEY: (removed)

Please let me know how you like the new MicroGolf board.

Best Regards,
James Poelke
Digital Smithy, LLC
www.digitalsmithy.com

Apparently, Mr. Poelke knows of and appreciates good service. I certainly recommend his game and his company!