Back Relief Unlimited Rocks!
Yesterday evening, after visiting my chiropractor and racing home to take care of the dogs, I called Back Relief Unlimited in Greensboro. It was around 5:30 PM and the woman on the line said they closed at 6:00. I was a little miffed about not being able to get there that night; it would take 30 minutes to drive there. To my utter surprise, she said she'd still be there and for me to just knock on the door. WHAT?!?!?! I was so surprised I stumbled over my tongue trying to tell her I was on the way.
I arrived at 6:05ish and didn't even have to knock. Kay Hall was talking with another customer and we all chatted for a short while. When he left, she got busy working with me as though I were there for a private shopping visit. She pulled out several products for me to try, described them knowledgeably and never hurried me at all. We chatted during the process (something I rarely do) and I felt very strongly that I was more important than my money.
Having grown up in small retail businesses, I know how a customer should be treated. In today's retail, I often feel as though I'm expected to be thankful that the store will allow me to shop there and be grateful they'll take my money. Kay Hall and Back Relief Unlimited provided me an especially refreshing change from the norm of today's retail. I am also as pleased with my purchases as I am with their service. When the day comes that I am ready to purchase my TempurPedic bed, I will certainly buy from this fine business.
Thanks, Kay!
I arrived at 6:05ish and didn't even have to knock. Kay Hall was talking with another customer and we all chatted for a short while. When he left, she got busy working with me as though I were there for a private shopping visit. She pulled out several products for me to try, described them knowledgeably and never hurried me at all. We chatted during the process (something I rarely do) and I felt very strongly that I was more important than my money.
Having grown up in small retail businesses, I know how a customer should be treated. In today's retail, I often feel as though I'm expected to be thankful that the store will allow me to shop there and be grateful they'll take my money. Kay Hall and Back Relief Unlimited provided me an especially refreshing change from the norm of today's retail. I am also as pleased with my purchases as I am with their service. When the day comes that I am ready to purchase my TempurPedic bed, I will certainly buy from this fine business.
Thanks, Kay!
