Lucky 32 Restaurant Has Gone Downhill
An email sent to Lucky 32 via their website on April 5, 2004. I have received no response.
After having dinner at the Greensboro Lucky 32 last night (April 4, 2004), I strongly feel the need to relay my comments to you.
I am disappointed in my recent visits to this restaurant. I had always enjoyed great food, ample portions and wonderful service and atmosphere at L32GSO. I had not visited regularly for some time, but have visited four times in the past several weeks. Those visits yielded wonderful service, atmosphere and (until last night) ample portions. However, every single one of those visits was lessened by poorly cut tomatoes.
Yes, poorly cut tomatoes sounds a bit trivial and certainly picky, but when I'm paying the prices you charge, I expect to have presentable food. At three of those visits, I ordered a turkey & havarti sandwich. At least one slice of tomato on each one of those sandwiches had the stem in it; not a little bit of white, but brown, tan & green woody stem. I informed our waitress on two of these occasions and received an apology. An apology is nice, but the occurrences continue. I frequently have to rebuild sandwiches at lesser restaurants (i.e. fast food joints), but I should not have to at restaurants of L32’s caliber.
Last night, I ordered a chef salad. Not only did it have a tomato with stem in it (more tolerable in a salad), but it was small; very small for $8.50. The cheeses were good, as were the meats and dressing. However, I think I've had more lettuce on a burger than was in that salad.
If these experiences are indicative of what I can expect at L32GSO, my checks are going to be decreasing significantly. I thoroughly enjoy the place and will continue to meet friends there. However, a cup of coffee and, perhaps, an order of your killer cheese bread will be all I'm ordering. Granted, I'm not a regular "big spender," but I have, on occasion, racked up quite a tab there.
I hope you'll receive these comments in the tone with which they were written. I am hoping Lucky 32 recaptures what made me frequently proffer it as my first choice in deciding where to eat.
Kind regards,
After having dinner at the Greensboro Lucky 32 last night (April 4, 2004), I strongly feel the need to relay my comments to you.
I am disappointed in my recent visits to this restaurant. I had always enjoyed great food, ample portions and wonderful service and atmosphere at L32GSO. I had not visited regularly for some time, but have visited four times in the past several weeks. Those visits yielded wonderful service, atmosphere and (until last night) ample portions. However, every single one of those visits was lessened by poorly cut tomatoes.
Yes, poorly cut tomatoes sounds a bit trivial and certainly picky, but when I'm paying the prices you charge, I expect to have presentable food. At three of those visits, I ordered a turkey & havarti sandwich. At least one slice of tomato on each one of those sandwiches had the stem in it; not a little bit of white, but brown, tan & green woody stem. I informed our waitress on two of these occasions and received an apology. An apology is nice, but the occurrences continue. I frequently have to rebuild sandwiches at lesser restaurants (i.e. fast food joints), but I should not have to at restaurants of L32’s caliber.
Last night, I ordered a chef salad. Not only did it have a tomato with stem in it (more tolerable in a salad), but it was small; very small for $8.50. The cheeses were good, as were the meats and dressing. However, I think I've had more lettuce on a burger than was in that salad.
If these experiences are indicative of what I can expect at L32GSO, my checks are going to be decreasing significantly. I thoroughly enjoy the place and will continue to meet friends there. However, a cup of coffee and, perhaps, an order of your killer cheese bread will be all I'm ordering. Granted, I'm not a regular "big spender," but I have, on occasion, racked up quite a tab there.
I hope you'll receive these comments in the tone with which they were written. I am hoping Lucky 32 recaptures what made me frequently proffer it as my first choice in deciding where to eat.
Kind regards,
