IT Services

I manage small business and residential needs, either directly providing service or coordinating service with other providers.
Full-service commitment means I take care of you. I am a professional who will meet your needs and solve your problems. If you want to participate in the process, I welcome opportunities to involve you while I work. If you just want it done, I will complete the work, involving you as minimally as possible.

I provide on-site service in North Carolina to Greensboro, Winston-Salem, High Point, Burlington, Mebane, and surrounding communities. Some services are available to non-local clients.

IT services include:

  • Virus removal
  • General troubleshooting
  • Hardware repair, parts replacement, upgrades and maintenance
  • Operating system and software installation, updates and troubleshooting
  • Computer and related equipment recommendations, acquisition, and setup
  • General server administration and maintenance
  • Wired and wireless networking setup and troubleshooting
  • Remote assistance
  • Website design and administration (We use and recommend WordPress.)
  • Email solutions
  • Document designs and production
  • Logo and graphics design coordination
  • General and focused hardware and software training (groups and individuals)

If you’ve a need that’s not listed, let me know and I will address it or attempt to refer you to someone who can. I’d like to have a business relationship with you, but if I’m not a good fit at the moment, I still want to help. I’d like the opportunity to give you the customer service you deserve.

  • Standard IT Services Rate: $100/hour in 15-minute increments (on-site, off-site, remote, email, phone, text, video, teleport)
  • Urgent IT Services Rate: $150/hour in 15-minute increments (on-site, off-site, remote, email, phone, text, video, teleport)
  • Standard rate applies 9AM-6PM, Monday-Friday. Urgent rate applies all other times, unless otherwise agreed. (I’m pretty agreeable; let’s schedule it.)
  • 1-hour minimum for all on-site service calls.
  • No charge for most travel.
  • Parts and equipment are billed at cost.